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Shipping and Returns
How long do I have to return items?
 
How long do I have to make a return?
You have 30 days from the date that you receive your package to start the return process.

Acceptable reasons for returns?

You can return items for any reason as long as you follow the steps below.

How do I return my purchase?
  1. Please call customer service before returning any purchase.
  2. Include your Packing Slip with the Return.
  3. Return package via UPS, FedEx, or USPS.
    • You are responsible for the "cost of shipping" to return your order.
    • Insure your return package to protect yourself from shipment being lost or damaged.
Where do I send my return?

DBC Collectibles - Returns
PO Box 1992
Boothwyn, PA 19061

How should I package my return?
  • All items must be in original box or packaging and include all paperwork or tags.
  • Item must be inside a shipping box not just the item's packaging.
 

Free Shipping!
On orders $85 & above
(Continental United States only)


US Lower 48 States Shipping Costs & Transit Time
Order Total Shipping Cost Estimated Delivery
$0.01 - $29.99 $7.95 1-5 Business Days
$30.00 - $59.99 $8.95
$60.00 - $84.99 $9.95
$85 & Above FREE


AK / HI / PR Shipping Costs & Transit Time

Destination Shipping Cost Estimated Delivery
Alaska $15.00 2-5 Business Days
Hawaii $15.00
Puerto Rico
$12.00


Canada Shipping Costs & Transit Time (Excludes British Columbia, Northwest Territories, Nunavut, and Yukon)
Order Total Shipping Cost Estimated Delivery
$0.01 - $49.99 $20.00 3-7 Business Days
$50.00 - $99.99 $30.00
$100 & Above $40.00


Which shipping carrier will my order be delivered by?

For most orders under $65 we will ship via USPS Ground Advantage. Orders over $65 that qualify for free shipping we will ship the cheapest service, depending on actual shipping cost based on item weight, box size, and destination. In all cases, items will usually be delivered within the estimated delivery time in the chart above.

Do you ship to PO Boxes and APO Addresses?

Yes, we ship to both via USPS.

How long does it take for my order to be shipped?
All orders for in stock items are guaranteed to ship same day if received by 1 pm ET or next business day if received after. Business days are Monday thru Friday.
Canada Shipping Information.

  • All orders to Canada will be charged a shipping fee based on the order value, see chart above, and will ship via USPS Priority Mail or UPS Standard Ground. Which carrier we use will be determined by each order weight, value, and box size. 
  • Customers will be responsible for any Duties/Taxes associated with the shipment. Direct any questions with these fees to your Customs Department.



Important Information

  • USPS and UPS do not deliver on holidays.
  • Shipping charges are non-refundable.