Thank you for visiting our website. We have been in the gifts
and collectibles business since 1996 and have shipped hundreds of thousands of
packages to online customers.
950 Ridge Road
Claymont, DE 19703
8am to 10pm ET (Monday to Friday)
8am to 4pm ET (Saturday)
Warehouse / Pick-Up Hours:
9AM - 3PM ET M-F
Pick Up By Appointment Only - Saturday
Can't Make It During These Hours?
Then Please Call Us - 800 416-0690
We Will Gladly Meet You There At A More Convenient Time.
Shipping & Handling Information:
All US orders are shipped the next business day by UPS SurePost, Priority Mail or UPS Ground.
UPS 2 Day Air and Overnight available by request at additional charge according to weight.
We ship to the United States (Except Alaska) and Canada. Canada orders are shipped only once per week on Tuesday. We hope to increase that to Tuesday and Friday soon.
US (48 States) Shipping Fee:
Shipping Fee $6.95
Tyler Candles Shipping Fees (Continental U.S.)
Up To $100.00......................................Shipping Fee $6.95
More Than or Equal To $100.00............Free Shipping
Hawaii Shipping Fees:
$20.00 per Order
Sorry, we do not ship "Large Packages" as defined by the USPS to Hawaii.
Alaska Shipping Fees:
Sorry, We No Longer Ship To Alaska
Puerto Rico Shipping Fees:
Sorry, we no longer ship to Puerto Rico.
Canada Payment Method:
Credit Card Only
Our bank puts a 60 day hold on international checks and money orders so we cannot accept them as payment.
Canada Shipping Fee:
$20.00 per Order
Sorry, we do not ship to the following:
Nunavut | Newfoundland and Labrador | Yukon Territories | Northwest Territories | British Columbia
The shipping fees are far too expensive!
To Our Canadian Customers:
We Pay All Fees & Duties For You. There Are No Charges To You Other Than The Flat Rate Shipping Fee.
If You Have Questions About Our Shipping Please Call Us At 800 416-0690.
If you wish to return or exchange an item, you may do so by contacting us
and then return the item to our store within 15 days. We want your experience
with us to be pleasant so we guarantee all of our products. Should your purchase
be a holiday gift, please contact us for an automatic 30 day return extension.
All returns must be in the original box with the included papers or documentation
associated with the item, and the package must be insured for the full value of the merchandize.
Without you, our customer, we would not be in business - AND WE KNOW THAT.
We respect your privacy, and we will not share your information with anyone.
Neither now nor in the future!